Q&A

Welcome to the Electrical Lighting FAQ. Below you will find everything you need to know about our products, delivery, and who we are.

About the Business

When was Electrical Lighting established?

We were founded in May 2025 with a mission to provide the latest trends and technology in the electrical lighting market.

Do you offer installation services?

 No. We are specialist retailers only. We focus 100% of our expertise on sourcing and selling high-quality products rather than performing installation work. We strongly advise that you do not book an electrician until you have received and inspected your items, as we cannot be held liable for contractor fees due to delivery delays.

What makes you a specialist?

Unlike general DIY stores, our entire business is dedicated exclusively to lighting. Our inventory is curated to meet 2025/2026 safety and energy standards, focusing on the intersection of aesthetics and electrical efficiency.

Who can buy from your shop?

We serve everyone—from members of the general public looking for home upgrades to trade professionals who need reliable, high-quality supplies for large-scale projects.

Do you have a physical showroom?

We operate primarily through our digital storefront at electricallighting.co.uk. This allows us to maintain a nationwide reach and offer a streamlined, efficient experience for all customers.

Delivery & Shipping

How much does delivery cost?

Our rates are straightforward based on your order total and category:

Orders over £100:

FREE Delivery (excluding Decorative Lighting).

Orders under £100:

 A flat fee of £9 applies.

Decorative Lighting:

A flat fee of £15 applies to all items in this category, regardless of the order total.

Why is there a specific charge for Decorative Lighting?

 Since our founding, we have prioritized the safe arrival of your items. Decorative pieces are often fragile and require specialized packaging, handling, and insurance through our partners to ensure they reach you in perfect condition.

How long does delivery take?

We utilize a high-efficiency dropshipping model. While times vary slightly by manufacturer, most orders are processed immediately. Once dispatched, we will send you a tracking number so you can monitor the journey to your door.

Do you ship outside the UK?

 Yes, we ship to the Republic of Ireland (£9.99 flat rate) and several EU countries including Germany, France, and Benelux (£14.99 flat rate).

Our Products

What is included in your "Decorative Lighting" category?

This range includes statement pieces such as chandeliers, pendants, ornate wall sconces, and bespoke floor lamps designed to be the focal point of a room.

Do you sell general electrical components?

 No. We focus exclusively on lighting products—from functional LEDs to high-end decorative fixtures—ensuring you get the best curated selection available in 2026.

Are your products energy-efficient?

Absolutely. We prioritize modern LED technology and smart lighting integration across our entire catalogue to help you reduce energy consumption and your carbon footprint.

Returns & Refunds

What is your return policy?

We offer a 30-day "Change Your Mind" guarantee. Items must be returned in perfect, unused, and uninstalled condition with all original packaging. For non-faulty returns, the customer is responsible for return shipping costs.

What if my item arrives damaged?

 Please inspect your goods within 24 hours of delivery. Any damages or shortages must be reported within 48 hours to dhiresh@electricallighting.co.uk. If an item is faulty, we will provide a full refund or a replacement.

Contact Information

Email: dhiresh@electricallighting.co.uk

Phone: 07805324142

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

At Electrical Lighting, we believe that the right lighting can transform a house into a home. That is why we are proud to be a premier supplier of Astro Lighting. Known globally for their refined, architectural aesthetic and uncompromising commitment to quality, Astro pieces are the perfect choice for those who value minimalist beauty and engineering excellence.

see the full range!

At Electrical Lighting, we are thrilled to feature där lighting—one of the UK’s most respected and long-standing lighting design houses. For over 50 years, this Banbury-based family business has been on a mission to bring "beauty and choice" to the lighting market. Whether you’re looking for a striking statement chandelier or a practical, stylish floor lamp, där lighting combines expert British design with accessibility and innovation

see the full range!

At Electrical Lighting, we are pleased to offer Eglo Lighting, a global powerhouse in home illumination. Founded in Austria in 1969, Eglo has grown from a local family business into one of the world’s leading manufacturers, driven by a simple, powerful philosophy: “My Light, My Style.” They specialize in making high-quality, contemporary design accessible, ensuring that everyone can find the perfect piece to reflect their personal aesthetic

Please see the full range!

At Electrical Lighting, we are also proud to stock Elstead Lighting, a brand synonymous with quality craftsmanship and distinct design. With over 50 years of experience, Elstead remains a family-owned business that excels in blending classic British heritage with innovative, modern aesthetics.

Button label

At Electrical Lighting, we are thrilled to feature där lighting—one of the UK’s most respected and long-standing lighting design houses. For over 50 years, this Banbury-based family business has been on a mission to bring "beauty and choice" to the lighting market. Whether you’re looking for a striking statement chandelier or a practical, stylish floor lamp, där lighting combines expert British design with accessibility and innovation

see the full range!


Illuminate your stage and event spaces with the dynamic energy of Eurolite. A cornerstone of the professional lighting and stage technology industry, Eurolite is celebrated for its extensive range of reliable, versatile, and high-value solutions. Whether for clubs, concert stages, or architectural highlighting, Eurolite delivers the professional-grade performance and creative flexibility needed to bring any vision to life.

see the full range!


At Electrical Lighting, we are proud to stock Firstlight, a premier British brand with over 45 years of heritage in the lighting industry. Whether you are looking to make a bold statement with a designer pendant or need reliable, functional lighting for a busy kitchen or workspace, Firstlight offers a comprehensive range that combines contemporary flair with timeless tradition.

see the full range!


levate your lighting installations with Hamilton Litestat, a premier name in high-quality wiring accessories. Renowned for their commitment to British engineering, Hamilton combines sophisticated design with robust functionality, making them the preferred choice for both high-end residential projects and demanding commercial environments.

see the full range!

Define your space with the architectural precision of LEDS C4, a leading European manufacturer synonymous with innovation and high-performance lighting design. Fusing Mediterranean creative flair with advanced engineering, LEDS C4 provides comprehensive, high-quality lighting solutions that transform environments into sensory experiences, making them the ideal partner for discerning interior designers, architects, and lighting professionals worldwide.

see the full range!